Grasmere Surgery

Open Monday to Friday 8am to 6.30pm

Patient feedback – compliments and complaints

We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website.

Please let us know about your experiences, both good and not-so-good.

We aim to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If so, we wish for the matter to be settled as quickly, and amicably, as possible.

If you do wish to give us positive or negative comments, please do not hesitate to contact the surgery

Further written information is available regarding the complaints procedure from reception.

If you would prefer to keep your feedback anonymous we would still very much like to hear from you.

Date published: 10th October, 2014
Date last updated: 11th October, 2023