Grasmere Surgery

01942 483330

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling ... [continue] Complaints and compliments

How to register

If you live within our practice area please ask at reception or ring 01942 483330 for an appointment to register. The receptionist will give you some forms that need completing, you need ... [continue] How to register

Named GP

All patients registered with Grasmere Surgery have a named GP. Your named GP will be the GP you registered with before we merged into one practice. New patients will be ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour