Grasmere Surgery

Open Monday to Friday 8am to 6.30pm

Online Services – Booking appointments, and ordering repeat medication

Please may we make patients aware that you can order repeat medication, and book a telephone or face-to-face appointment with a Doctor, all online by clicking on this link to access SystmOnline, or through the NHS app – click on this link to obtain more information on accessing the NHS app



For more information and guidance on using the online services, please contact Grasmere Surgery and we will help you set yourself up to use it, and how to obtain your username and password.

Where patients are unable to use online booking, for routine appointments we ask you to ring after 11 am to book an appointment.

This practice currently offers the facility to patients: –

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
  • to view detailed coded records.

For access to detailed coded records, if you are already registered for Online Access you will still need to read the access information leaflet and complete an application form. Once this has been completed you will be able to access your records within 14 days

If you are not registered for online services please visit reception and bring in one of the following: Photographic ID: Passport or Photo Driving Licence

Date published: 12th June, 2020
Date last updated: 9th May, 2023