Grasmere Surgery

01942 483330

Online Services

Please may we make patients aware that you can order repeat medication, book a telephone consultation appointment with a Doctor, all by clicking on Systmonline below.

When patients are unable to use online booking, for routine appointments we ask you to ring after 11am to book a face to face appointment, or a telephone consultation.

Please note if a patient has any Covid Symptoms they will be offered a telephone appointment with a Doctor in the first instance.

Our phone lines are open at 8am for on the day emergency appointments.

Our doors are open and it is mandatory to wear a face mask when entering the building.



This practice currently offers the facility for patients

  • to book, view, amend, cancel and print appointments online
  • to order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances
  • to view online, export or print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient
  • to view detailed coded records.

For access to detailed coded records, if you are already registered for Patient On Line Access you will still need to read the access information leaflet and complete an application form. Once this has been completed you will be able to access your records within 14 days

If you are not registered for on line services please visit reception and bring in one of the following: Photographic ID: Passport or Photo Driving Licence

Please contact the surgery to find out how to obtain your username and password